Frequently Asked Questions

What are B16 Herbs products made of?

All our products are made from 100% natural herbs, carefully sourced and blended for maximum effectiveness. We do not use artificial additives or preservatives.

How do I use the herbal products?

Each product comes with clear usage instructions on the packaging. Generally, our herbal drinks and teas should be consumed as directed — typically once or twice daily. Please follow the instructions provided with your specific product.

Are your products safe?

Yes, our products are made from natural ingredients. However, we recommend consulting your healthcare provider before use if you are pregnant, nursing, or have an existing medical condition.

How long does delivery take?

We deliver across Nigeria. Delivery typically takes 2–5 business days depending on your location. Lagos orders may arrive sooner.

What payment methods do you accept?

We accept card payments, bank transfers, and other popular Nigerian payment methods at checkout.

Can I return a product?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and we will resolve it promptly.

How do I contact B16 Herbs?

You can reach us via our Contact page. We typically respond within 24 hours.